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Themes:     ‘Casa’ & LaPerla (86)    Rights & Duties (30)  
Tags:    Ethics     Thoughts
Elide Saturday, 27 February 2016

The value of values

When speaking of values it is important that they are not remote from our working life and tasks and actions. Establishing our values remains a fundamental premise so as to guide us in our daily commitment to respect them with energy and joy.
The value of values
"We like to be philosophical too, but we hope such debate leads to positive outcomes for our way of life, our personal esteem, and for the future of our planet also"
Quality, authenticity, uniqueness! No contention when discussing the desirability of these words and the goals implicit in their meaning but what do they really say to us and what importance do they have in deciding our strategy for an ever better service and way of conducting our Hotel management on a daily basis? We are talking about values, either fundamental values or that so-called added value that we give to our guests , to our staff, and to all who have to do with Hotel La Perla. A definition of our values has taken a lot of discussion and even a meeting or three but we considered the importance of establishing such as fundamental to our thinking and to give a guiding hand to our way ahead. Certain things are dear to us: the way we welcome guests; the reciprocal respect we have for each other; the concern we have for the environment. Sure, we like to be philosophical too, but we hope such debate leads to positive outcomes for our way of life, our personal esteem, and for the future of our planet also. The implementation of all on a daily basis is a challenging task but one which we accept willingly and our commitment to a set of values is unshakeable.
But what are these values and what relevance do they have to daily routines and are they relevant to all who have to do with us – guests, partners, suppliers, and so on and so forth? Certain elements of our past and present distinguish us and we would wish to continue in this manner. I refer to the Costa Family Foundation and our humanitarian projects, the following of the principles of the Economy of the Common Good, our insistence on promoting an informed and sustainable approach to tourism, our respect for the valley and surroundings in which we live. In all these examples the appreciation of values is fundamental because they give us precise directions on the road we follow, even if it is not always so easy to to stay in the right lane! Whatever the difficulty however we realise that we are fortunate, even privileged, for our vocation gifts us the opportunity to be in daily contact with others and to benefit from the exchange. All this evaluation and understanding of our commitment and daily action has led us to appreciate that there are three compelling values which are common in our approach to all who have anything to do with our hotel life and the world in which we live: careful consideration; attentive focus; thoughtful responsibility. In other words our mission can be summed up as ‘Enhancing wellbeing in full awareness of and focusing on the value of the human individual as consideration of others is pleasure itself.’

Elide Mussner Pizzinini
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